At O’Brien®, we have been dedicated to providing exceptional service since 1924.
OUR HISTORY
The O’Brien® Story
What we have to offer
O’BRIEN® AUTOGLASS
O’Brien is proud to be Australia's leading vehicle glass repair and replacement company, providing a national service 24/7 to over 360,000 motorists annually. With nationwide coverage and a commitment to service excellence, we offer reliable solutions for your vehicle's glass needs.
Our expert technicians are extensively trained to provide high-quality repairs, replacements, and Cal-Tech® Recalibration, ensuring uncompromising care. This means you can always count on us for the right materials, advanced techniques, and delivering you a service with real care.
O’Brien Glass Industries Limited ACN 000 022 275 operates our O’Brien AutoGlass division under NSW Lic. No. MVRL58068; ACT Lic. No. 20000285 and in WA MRB1703.
O’BRIEN GLASS®
O’Brien has been the trusted provider of quality glass products and services for Australian homes and businesses since 1924. Our experienced team is dedicated to assisting you with all your glass replacement needs.
With a comprehensive range of tailored glazing solutions, we cater to your specific requirements. Whether you seek privacy enhancements or plan to renovate, our extensive product line-up is designed to help you achieve your goals. From emergency repairs and precise glass installation to new pet doors installed in glass, shower screens, and tinting, our qualified glaziers deliver reliable and expert service. Trust O’Brien Glass for superior glass solutions that stand the test of time.
O’Brien Glass Industries Limited ACN 000 022 275 operates our O’Brien Glazing division under QBCC Act Lic No. 54248 in QLD; SA Lic. No. BLD146850 and NSW Lic. No. R62297.
O’BRIEN ELECTRICAL & PLUMBING
O’Brien Electrical & Plumbing was the amalgamation of two reputable brands, O’Brien and Laser Plumbing & Electrical. With a shared history dating back to 1983 as an electrical contractor in New Zealand, Laser Plumbing & Electrical mirrors the O’Brien journey. Expanding into the Australian market in 2004, it emerged as the leading electrical and plumbing contracting network in Australia and New Zealand.
In 2018, O’Brien and Laser Plumbing & Electrical united their expertise, giving rise to O’Brien Electrical & Plumbing. This collaboration enables us to offer a complete range of expert solutions to customers throughout Australia. Committed to solving people’s problems with genuine care, choose O’Brien Electrical & Plumbing for comprehensive and reliable solutions that make a difference.
Our plumbing and electrical services are provided under the following licences of O’Brien Group Services Pty Ltd ACN 132 161 285 | NSW Lic. No 333269C | QBCC Act Lic. No. 15117259 in Qld | ACT Lic. No. 201935 | SA Lic. No. PGE 291631 | NT Lic. No. C3936 | TAS Lic. No. 15606548 | WA Lic. No. EC004700.
Responsible Business
Our Commitments and Responsibilities
At O’Brien, being a responsible business is just as important to us as delivering expert customer service.
Guided by our common purpose – to make a memorable difference with care – we actively seek opportunities that make a positive impact.
Our Responsible Business Framework sets out our commitments to our people, customers, communities and the environment. It’s built on two strategic pillars:
- Working towards sustainable products and services; and
- Investing in our people and society.
These pillars are supported by strong foundations in governance, leadership, measurement and ethics.
Read more about our responsible business approach in
At O’Brien, we believe that a happy, healthy, and supported team lies at the heart of a great organisation.
For instance, we have a health and wellbeing program to educate and engage our staff. We also actively promote our Employee Assistance Program for staff and their families, ensuring they have access to the support they need. Our rigorous safety program focuses on minimising risks for our staff, contractors, suppliers, and customers. Plus, we encourage our staff to speak up about any issues.
Work Health & Safety Policy Statement
Whistleblower Policy
WGEA Employer Statement
At O’Brien, we celebrate diversity, be it our people, customers or suppliers. We want everyone who works with O’Brien to feel respected and considered, irrespective of what they look like, where they come from, who they love or what they believe.
We actively promote and celebrate our diverse culture through events such as International Women’s Day, World Day for Cultural Diversity for Dialogue and Development, and NAIDOC Week.
At O’Brien, every employee is given a day each year to dedicate to community service. This allows our people an opportunity to volunteer their time, effort and energy for a cause they are passionate about.
In addition, O’Brien employees are enthusiastic participants in annual charity fundraising events and causes such as The Push-Up Challenge, Camp Quality, FoodBank and Beyond Blue. O’Brien Electrical & Plumbing volunteers deliver a Taskforce project each year to help a local charity.
O’Brien® Australia is part of a global group called Belron® which supports the charity Afrika Tikkun, among others.
At O’Brien, we continually strive to minimise our business’ impact on the environment to protect it for future generations.
We are committed to reducing waste in all aspects of our service, whether it be through our recycling targets and commitments, our Repair First Policy in our vehicle glass division, or giving back to the community through our Sustainability Community Grants in Electrical and Plumbing.
Our Policies
We’re committed to national policies that improve working conditions locally and globally. We endeavour to understand the impact of our supply chain and actively collaborate with suppliers to eliminate modern slavery risks, publishing an annual report that tracks our progress.
In addition, our policies surrounding data security, privacy, anti-bribery and corruption are critical in conducting business and ensuring we uphold our corporate social responsibilities.
Our Modern Slavery Statements – 2024 | 2023 | 2022 | 2021
Modern Slavery Policy
Supplier Code of Conduct Policy
our leadership team expertly steer our company
towards new horizons.
Meet Our Visionary Leaders
Fawad Saleem
Group Customer, Operations & Supply Chain Director – O’Brien® AutoGlass & O’Brien Glass®
Contact Fawad
Build a Great Career with O’Brien®
Join our dynamic team and realise your potential in a fun, safe, innovative, diverse, and inclusive environment.
We offer exciting opportunities for growth, a supportive work environment, and the chance to get involved with impactful projects.
Whether you’re an experienced professional or just starting your career, we invite you to explore the possibilities and become part of our success story.
