Using real technicians in our advertising is something that O'Brien^® does a lot. Involving people from the frontline in our advertising lends credibility to the ads but also helps marketing get to the crux of what is most important to say.

Kelly recorded her ad that is currently playing across the state just this month and, although it was her first time in the studio, she nailed the experience. She also allowed the marketing team to pick her brain when they were creating the script for the ad.

The purpose of the radio ads was to make customers aware that O'Brien^® Glass has a team of local expert glaziers who can assist with 24/7 emergency glass repair or replacement in your home or business. Cracked or damaged glass can be a potential hazard and it’s important you get it fixed quickly. O'Brien^® glaziers can complete a ‘make safe’ process to reduce the risks associated with broken glass and we want people to know we can do this quickly and easily for them.

Press play below to listen to the ad!

Vivian Oppl, group marketing head, O'Brien^®, asked Kelly to step in as the voice of O'Brien^® Glass in Tasmania and was incredibly happy with the result and the energy Kelly brought to the recording studio.

“We know from previous experience that casting our own glaziers is an effective way to put an authentic O'Brien spin on our ads so I was excited when Kelly was up for it,” said Vivian.

A bit about Kelly

Kelly has been with O'Brien^® Glass for 8 years, working with and managing a professional team of expert glaziers. She is a keen learner and seizes any opportunity for further development so was happy to be involved in recording the ads. She was a part of the process from early on; helping to write the script and brainstorm ideas on what message was most important to her Tasmanian customers.

“Kelly offered some great insights and suggestions when we were shaping the script as well as giving us that unique perspective on what glaziers in her area experience daily,” said Vivian.

Of the experience, Kelly said:

“When it was suggested we run some radio ads and that I would be the voice for the ad to keep it local and relevant, of course I was happy to accept.”

Marketing isn’t a part of the business Kelly would normally be exposed to and she was interested to see all that goes into making an ad.

On the day, it was clear Kelly had applied her solid work ethic to preparation and nailed her recording.

Outside of glazing work and the recording studio, you will find Kelly spending time with her family and friends; camping, in the caravan or on the quad bikes.

If you want to follow what the O'Brien^® Glass team are up to in your local area, check out their Facebook page showing their experienced team in action and the various glazing jobs they are working on.

The post Meet Our New Radio Star: Kelly O’Rourke! appeared first on O'Brien.

“I’m around cars all day and I couldn’t be happier,” said Maurice.

Maurice, who was born and bred in Tasmania, has worked for O'Brien^® for 13 years. His role is to repair or replace the windscreens of cars in and around the Launceston area.

“I can travel up to 200km each day and I meet a lot of different people from different walks of life. Just the other day an elderly lady told me her life story while I was fixing her car. I’ve been doing this job for so long that I have customers recognise me at BBQs.”

Maurice likes providing excellent customer service and says he doesn’t have favourite jobs to do; rather he enjoys doing what needs to be done when it needs to be done. Although, he does mention working on the Targa Tasmania race vehicles as a career highlight.

“Targa Tasmania is an annual car race for boys with toys. A whole lot of vehicles take part in different races all across the state for a whole week. It’s not uncommon to see Ferraris and Lamborghinis kitted out as race cars and ridden around the track.”

A love for cars runs in Maurice’s family and he has restored his grandfather’s 1970 HG Holden Kingswood and his dad’s 1976 Datsun 1500cc Ute.

Maurice lives in Georgetown which is 50km north of Launceston and outside of work you’ll find him fishing or cruising around in his 1976 Datsun.

“Tasmania is a great place to drive around. The scenery is amazing. There is nothing quite like seeing Cradle Mountain coated in snow.”

O'Brien technicians are experts in chip repair and windscreen replacement, so if you need your windscreen repaired, and Maurice is not around to help you can rest assured that you’re in good hands with any of our experts. Just call 1800 059 829 or book online.

The post Meet Tassie Technician Maurice Pride appeared first on O'Brien.