Our ability to be there for our customers rain, hail or shine, 24/7, is an integral part of what sets us apart.

As O’Brien Glass® has grown, so has our reach. Yet we remain highly committed to what makes our service so great.

So, to best service the collective Newcastle and Central Coast region in northern NSW, we now have TWO teams dedicated to helping their fellow locals.

Under the expert guidance of Branch Manager, Tony Wilson, we have established O’Brien Glass® Newcastle and O’Brien Glass® Central Coast.

This means that, if you’re in northern NSW, when you call or reach out online to O’Brien Glass®, you will be directed to the nearest local technician to you.

Your Newcastle & Central Coast glazing teams are here to help and can get to you quickly.

Local expertise servicing their local communities.

O’Brien Glass® has been a fixture in the Central Coast & Hunter region for over four decades, providing expert glazing services and upholding Australian glazing standards.

With the two teams active, both regions can rely on dedicated locals who know the area well and have a genuine desire to serve their community.

Our Central Coast team operate locally with the support of the O’Brien Glass® warehouse in Gosford, allowing the local team to service the Hawkesbury River area, down to southern Central Coast and as far West as the Hunter Valley region.

With the Central Coast being looked after, the team of Newcastle locals can more effectively service their Newcastle community. They now focus up to Tea Gardens and Nelson Bay, and right out to Maitland.

Involvement in our communities

O’Brien Glass® is a nationally recognised brand that operates as a local business.

That’s because our entire O’Brien Glass® team values their involvement in their respective local communities. We’ve developed a tight-knit network of trusted local professionals who enable us to confidently support clients with recommendations and referrals.

“I love that I’m now more focused on servicing my local area. It’s so nice to keep coming across familiar faces and it’s rewarding knowing that I’m giving back to my community” – Andrew King, Glazier at O’Brien Glass® Central Coast

The locals from our O’Brien Glass® Newcastle and O’Brien Glass® Central Coast teams are all active members of their communities.

For instance, our Central Coast team have enjoyed involvement in the support of the Wyong Lions Club charity events and the Newcastle team has helped their local Foodbank branch to make a difference in their community.

There for you 24/7, in an emergency.

O’Brien Glass® offers 24/7 emergency glass replacement services.

Both our O’Brien Glass® Newcastle and O’Brien Glass® Central Coast teams are always available to assist with your glass needs!

With local glaziers on call in both regions, we are ready to respond swiftly to urgent home or business needs. We always aim to arrive promptly, to repair or ‘make safe’, giving you peace of mind any time of the day.

We are committed to customer satisfaction

The genuine, customer-focused approach of the O’Brien Glass® Newcastle and O’Brien Glass® Central Coast teams reflects their commitment to quality service.

Our Customer Service Administrator, Kathy Penfold, received the 2023 Standout Individual Award, reflecting 25 years of outstanding service to our local communities.

Our branch has received the National Platinum Award for Safety, acknowledging our dedication to the safety of our team and our customers.

We’re proud to say that:

• Our Net Promoter Score (NPS) is consistently high;
• We enjoy amazing customer feedback and;
• We have a combined customer satisfaction rating of 4.7 out of 5 on Google.

Reach out to an O’Brien glazier near you!

At O’Brien Glass®, we are dedicated to servicing the needs of our customers, no matter where they may be.

With 100 years of experience in Glass services and a lifetime guarantee on all workmanship for the life of your home or building, you can trust in our compliant, high-quality glass and professional 24/7 customer service support.

To contact your local team, click the links below

For O’Brien Glass® Newcastle please click here

For O’Brien Glass® Central Coast please click here

Or to speak with a friendly representative call us on 1800 059 829.

The post O’Brien Glass® Newcastle & O’Brien Glass® Central Coast Spotlight: Local experts serving the wider community appeared first on O'Brien.

We asked Mark to share a few things about being a local glazier on the beautiful Central Coast of NSW.

Name the best place on the Coast

“My favourite spots include the serene shores of Toowoon Bay and Avoca, where I find peace and relaxation.

What do you love about working here?

“I enjoy working on the Central Coast because of the ease of getting around and the genuine nature of our customers. It’s a community where people are down-to-earth and easy to work with.”

What’s the best thing about being a glazier?

“My O’Brien Glass team is like a tight-knit family—hardworking, trustworthy, and always up for a laugh. Over the years, I’ve built strong relationships with colleagues who share my dedication to quality service and camaraderie. Plus, every day is different.”

What’s your favourite pastime?

“When I’m not working, you’ll often find me fishing on Brisbane Water or enjoying weekends with family and friends at the Blue Lagoon Caravan Park, our favourite hangout.”

The post Local Glazier Spotlight – Mark Bancroft, Central Coast appeared first on O'Brien.

Each day, Adam is out in the field providing solutions for our customers, replacing glass in windows and doors, and serving as our in-house expert on splashbacks. With a wealth of glazing knowledge, Adam is a trusted source of advice and information on everything from dog doors and mirrors to shower screens, consistently delivering professional, reliable service to every customer he assists.

“Tassie is a great place to work and live, to spend time with family and friends, and enjoy the wonderful areas we can get to within a few hours’ drive” says Adam.  In his spare time, he loves to watch sport, spending time with his partner and taking care of their little dog Frisko.

Adam also said: “We have a great little team here at O’Brien Glass Hobart and it’s great to work with a team of genuine people as we are all willing to help each other out and we can have a joke and a laugh.”

So, if you need some glass replaced, please call your local O’Brien Glass® Glazing team and we will be more than willing to help.

The post Local Glazier Spotlight – Adam Joyce from Hobart appeared first on O'Brien.

O’Brien Glass® Hobart, led by Kelly O’Rourke, is dedicated to providing exceptional service, whether over the phone or in person at our branch. Customer service specialists Allison and Georgia are here to assist with any enquiry and ensure our glaziers are dispatched promptly and efficiently to meet your needs.

We offer a wide selection of high-quality pet doors and even have a sample door on-site, allowing you to bring your pet in to ensure the perfect fit. Our team also enjoys the chance to meet your furry companions during your visit.

If you’re in need of any glazing solutions, we encourage you to contact us. We take pride in our strong local knowledge and are committed to supporting our community with expert advice and friendly, reliable service.

The post O’Brien Glass Hobart – Meet the Team of Local Glaziers appeared first on O'Brien.

Interesting fact; did you know O'Brien also replaces pool glass fencing? 

O'Brien was called to a beachside residence in Sydney’s Eastern suburbs to perform some maintenance work on a stunning pool with a view recently. 

To maximise the views from this pool, the residents had opted for glass panelling.   

Located so close to the sea, the glass panels surrounding the pool are completely at the behest of the natural environment and crashing waves had bent the spigots supporting the glass, forcing one panel to pop out, which is why it needed to be replaced. 

It took the work of three glaziers and 6 hours to successfully complete the job. The team removed the existing spigots; replacing them with heavy-duty powder-coated spigots which are more ideal for the environment. There were many things that needed to be considered to execute this job safely, not least of all the weather conditions. 

In doing the work, the team recommended the four pool fence balustrade panels were replaced at the same time and the result not only ensures the safety of those in the pool this summer, but the transparent panelling means the natural beauty of the spot is maximized for the residents and their guests.  

As this “fencing” is located next to the ocean and contains a drop of more than 1 meter on the other side it is also considered a “barrier”. Pool fences installed in this method that also act as a barrier, usually require a hand rail on or near the exposed glass top edge to offer that extra fall safety protection in case of breakage. Otherwise, the glass must be specifically designed to withstand barrier loads on its own.

Just ask your local O'Brien glazier what pool fence, or barrier, is right for your backyard.

The post Freshen Up Your Glass Pool Fence For Summer appeared first on O'Brien.